Support
TrueMax Support
Have a question, found a bug, or need help with purchases? Reach out and we'll get back to you.
This public support route stays linked from the directory, homepage app index, and product page so users can reach the correct help page directly.
Navigate TrueMax
Move between the main app page, support, features, and legal pages without backing out to the main directory.
Contact
Email: support@sakinah.app
When contacting support, please include your iOS version and a brief description of what you were doing when the issue occurred.
Common questions
- Open iPhone Settings → Privacy & Security → Camera and allow TrueMax access. The app will guide you through a photo-only fallback when depth data is unavailable.
- Open Settings or the paywall and choose Restore Purchases. Apple verifies the purchase and RevenueCat refreshes the local entitlement.
- Delete one scan from History or choose Delete all TrueMax data in Settings. Protected photos and derived records are removed locally; Apple in-app purchases are unaffected.
- Expression, pose, lens distance, lighting, and grooming can change visible landmarks. Repeat the checklist and compare estimate bands rather than single values.
TrueMax is operated by Raphael Momanyi. See Terms and Privacy.