Features
Everything you need in ChargebackGuard
Chargeback evidence and representment workflow app for merchants. Track due dates, organize proof, and export defensible case packets.
Fast case intake
Create new dispute cases with reason code and due date in under a minute.
Evidence timeline
Attach receipts, shipping proof, and communication records chronologically.
Deadline risk visibility
Prioritize cases by due-date pressure and missing documentation.
Packet builder
Generate structured representment packets with cover pages and index.
Immutable case events
Maintain append-only event history for defensible audit context.
Offline case handling
Review and update core case data without requiring a backend.
How it works
Create a case
Add the dispute details and response deadline.
Attach evidence
Build a structured timeline of relevant proof.
Export and submit
Generate a packet and share through your processor workflow.