Support
COIShield Support
Have a question, found a bug, or need help with purchases? Reach out and we'll get back to you.
Contact
Email: support@coishield.app
When contacting support, please include your iOS version and a brief description of what you were doing when the issue occurred.
Common questions
- Go to Requirements and create a project-specific profile, then define minimum limits and endorsement requirements.
- Yes. OCR-assisted intake can prefill fields; you confirm values before saving.
- From a flagged certificate or vendor, create a renewal request with a due date and track status updates.
- Use Reports to generate non-compliant vendor lists and expiring-certificate summaries.