Support
CertPay Support
Have a question, found a bug, or need help with purchases? Reach out and we'll get back to you.
Contact
Email: support@certpay.app
When contacting support, please include your iOS version and a brief description of what you were doing when the issue occurred.
Common questions
- Open a project, tap Add Week, then enter pay period dates and worker payroll details.
- Open the payroll entry and add a correction record so the history remains auditable.
- Yes. CertPay is built for offline-first use and does not need network connectivity to log or review payroll.
- From the project summary screen, choose Export and select the payroll weeks you want included.