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Support

Sparky Support

Have a question, found a bug, or need help with purchases? Reach out and we'll get back to you.

This public support route stays linked from the directory, homepage app index, and product page so users can reach the correct help page directly.

Navigate Sparky

Move between the main app page, support, features, and legal pages without backing out to the main directory.

Browse all apps

Contact

Email: support@socialreporthq.com

When contacting support, please include your iOS version and a brief description of what you were doing when the issue occurred.

Common questions

Open Settings in Sparky and use Restore purchases to re-check your App Store entitlement.
Core calculators, panels, notes, photos, bundled reference data, and PDF exports are designed to keep working locally after access is active.
Open Settings to update conduit type, wire material, units, voltage, phase, NEC edition, theme, and pinned benders.
Photos captured for job logs are stored locally by the app unless you export or share them through iOS.

Sparky is operated by Raphael Momanyi. See Terms and Privacy.